We
are proud to offer a comprehensive IT maintenance plan geared
towards SME or NFP users with multiple pc systems and peripherals.
Clients
pay a fixed amount per month based upon the number of hours
worth of support they expect to need. A minimum of 1 hour
of this time is dedicated to pro-active maintenance of systems
to help ensure that few actual problems arise. If and when
a problem does arise Kudos IT Systems will respond within
the time limits agreed in the fully negotiable contract.
Time spent solving issues is simply taken of the amount
of time pre-paid for that month. Pro-active maintenance
can include but is not limited to:-
Server
Checks:
Event Log Analysis
Space Management
Communication
Security
Power Managment
Network optimisation
Desktop Anti Virus Protection
User Helpdesk
As your
main source of IT support we are also in a prime position
to help fulfill your IT needs as your requirements change
and your business grows. For a fixed amount per month our
clients know that their systems are covered and that they
can take full advantage of all of our services to help their
business succeed, including:-
software
assistance
user questions
printer support
peripheral support
broadband support
e-mail support
web support
Contact
us now for more details or to arrange a free consultation
regarding your organisations needs.